Bam!
It’s pretty hard to get excited about hard drives. Magnetic media’s most reliable trick is that it keeps getting bigger; solid state on the other hand is obliterating every bench mark out there, but remains expensive per gigabyte. Fortunately, something has come along to fill the gap.
Seagate’s Momentus XT is awesome and we’ve got some.
Employment 2.0: Business Owner
So this is weird. I own one third of a business.
Back in June of 2009, the repair shop that had employed me for the better part of nine years folded. For some this was good news, for some this was expected, and for the formerly employed this was very sudden (we had in fact just hired a new technician when the news hit). Repair shops tend to have a very polarized client base: some love you, some hate you, and both are usually deserved at some point. Still, myself and the core group of technicians tried our best to make it the most kick-ass Mac repair shop in Toronto, and while there were certainly challenges to overcome (that’s putting it politely), I feel like we succeeded to a degree. Diagnosed by the next business day? Check. Earn Apple’s Top 5% plaque? Check. Make every single person happy?
Well, there’s the point about a very polarized client base, but the number of happy people well outstripped the the unhappy. I never wanted to work in the sort of service centres they portray on TV or in Dilbert comics, or god forbid the actual real life service centres they’re satirizing. You’ve probably seen these, where workers and customers are bitter enemies struggling for dominion and witty remarks. No, we wanted to be awesome. The service industry is unforgiving, so believe me when I say that life is much more pleasant when you’re sending people home happy rather than cursing your name.
So as you can imagine, not being employed put a bit of a kink in things — but we got better.
This week, myself and two colleagues became self-employed. We opened our Mac repair business in the University of Toronto’s Campus Computer Shop inside the downtown Koffler Centre, taking over the repair operations from the former staff. Our philosophy is the same as ever: be awesome, make people happy. As expected, there will be hiccups as we get going, but so far we’re pretty happy with the first few days. So, tell all your friends, and even a few strangers! Despite the shop’s name, our scope is not limited to U of T students and faculty, so anyone at all is welcome to drop off their grievances with us. Ideally you’ll get something nicer back.
